Real Insights
“I trust them to handle all sorts of work — from customer satisfaction surveys to focus groups. Market Connections helps Cisco come up with real insights, not just the obvious answers. They know how to ask the right questions to get the real answers. Market Connections is extremely knowledgeable about the market so they not only give us the answers but also make solid recommendations as to how to adjust. They are a valued business partner for Cisco Systems. ”

Patrice D’Eramo
Director of Federal Marketing
Cisco Systems

They Know IT. And They Know The Public Sector
“I trust them — in every sense of the word. Their knowledge of IT for the federal, state, local, and educational markets is second to none. From focus groups to AA&U studies, I know they’ll handle everything without me having to worry about the details. They’re exceedingly responsive. Plus, their pricing is extremely fair.”

Ann-Marie Clark
Director of Marketing
CDW-G

Help Us Recruit and Retain Members
“Member satisfaction is critical to the success of any association. Market Connections has helped us understand member and non-member perceptions of our strengths and weaknesses. By profiling our membership base, they were able to develop solid recommendations for marketing programs to help us both recruit new members and retain current members.”

Michele Lampher
Former Director of Marketing, Sales, and Publishing
National Association of Secondary School Principals

Invaluable Topline Analyses; Actionable Information
“Market Connections has been of immense help in developing and executing surveys that facilitate arriving at projectable answers used to determine the direction and content of advertising to technology markets. Their topline analyses have not only been insightful, they’ve been invaluable in communicating findings to stakeholders.

In the realm of focus groups, the skills and knowledge of the moderator can be make-or-break in emerging with usable, actionable information. Lisa Dezzutti’s industry knowledge — coupled with her skills as a moderator — enabled on-the-fly, in-depth probing of corporate and market perceptions we wouldn’t have otherwise obtained.”

Stephen Mizner
Managing Director
National Marketing Federation, Inc.

They Go The Extra Mile
“Market Connections performed monthly customer satisfaction surveys for us in the areas of Installations and HelpDesk Support, as well as quarterly for our Sales and Billing departments. Over the years their responsiveness to the changes dictated by changes in our business, attention to detail, and willingness to do what it takes has made their services a very sound investment for us."

Kathy Markano
Director-Customer Satisfaction
SAVVIS

A No-Reservations Recommendation
“I have known and worked with Lisa Dezzutti since the late 1980s. I recommend the work of Market Connections without hesitation. There are few who know the federal market as well, and none whose research is even close.”

Mark Amtower
President & CEO
Amtower & Associates

Excellent Focus Groups
“It’s difficult to pull candid opinions out of each of the participants. But, we can trust Market Connections’ objective moderators to do it — in an open, unbiased way.”

Neil Maslansky
Director, Product Development
Congressional Quarterly

Understand How to Work with Ad and PR Agencies
“Market Connections helps us — and our clients — obtain valuable insights. This means our strategies and tactics are much more easily accepted by our clients, and they result in work that’s especially on-target.”

Joyce Bosc
President & CEO
Boscobel

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