Market Connections offers a dynamic combination of talent and capabilities in all aspects of market research. Years of experience and valuable lessons learned are provided in the form of skilled key personnel to develop and execute comprehensive awareness benchmark and tracking research that will enable our clients to understand their current position with key audience segments and measure the impact of their advertising and outreach activities. The primary team includes the following personnel.

Lisa Dezzutti

Chief Executive Officer

bio lisaLisa Dezzutti, founder and chief executive officer of Market Connections, Inc., is a seasoned business executive and research strategist with over 25 years of experience in the fields of marketing, research, and total quality management. Under her leadership, Market Connections delivers intelligence and insights that enable improved business performance for an impressive list of business, government, and association clients.

Dezzutti is a highly skilled professional focus group moderator. She frequently shares her research and market expertise as a speaker at industry events and is co-founder and ...

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Aaron Heffron


Aaron HeffronAaron Heffron has over 20 years of experience in research and analysis in various industries and sectors, including federal government, trade associations, technology, television and radio, and telecommunications. Prior to joining Market Connections, Aaron worked with The NPD Group, Inc. connecting NPD’s syndicated consumer data with federal, state and local government agencies. He founded some of the first public/private partnerships with the U.S. Department of Commerce to improve economic indicators and data gathering practices. Prior to NPD, he was Senior Vice President of Public Affairs Research for ...

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Laurie Morrow

Vice President, Research Strategy

LM_small_narrowLaurie Morrow has over 20 years of experience in marketing research in a variety of areas which include the government, financial services, automotive and technology industries. Her broad range of research expertise includes the design and implementation of quantitative telephone and online surveys, competitor analysis and tracking, and focus group coordination and implementation. Her main focus of expertise is brand awareness and customer satisfaction studies.

Laurie is experienced in all steps of the research process from survey design, telephone interviewing and advanced statistical analysis to ...

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Jared Shellaway

Senior Director, Research Services

Jared ShellawayAs a researcher, Jared has nearly 20 years of market research experience, working hands-on with clients executing operations, developing action plans, designing analytic plans, and presenting to senior management. Throughout his career, Jared has designed, executed and managed strategic client feedback programs for Fortune 100 technology and financial services firms, both on a domestic and worldwide scale.

Jared has considerable experience with customer satisfaction and loyalty, brand tracking, concept testing and message and logo testing, with extensive experience in large-scale international tracking studies and studies within the consumer ...

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Dave Glantz

Research Director

DG_small_narrowDave Glantz has more than 25 years of international business experience as a consultant, published author and educator, and over 20 years of supplier-side experience in market research. Dave designs, manages, analyzes and presents findings on qualitative and quantitative custom research projects for government agencies, top contractors and Fortune 500 businesses, from education to healthcare to aerospace, using in-person, phone-based and online methods. He specializes in qualitative research, and is an expert in concept, publication, message and ad testing, as well as thought leadership, brand, satisfaction and ...

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Elizabeth Lowery

Research Manager

Elizabeth LoweryElizabeth Lowery is experienced in designing, implementing, and analyzing surveys across a variety of methodologies and topics. Her recent projects include customer satisfaction, benchmarking, brand awareness, and message testing for federal government agencies, government contractors, Fortune 500 companies, and nonprofits. Elizabeth is involved in both quantitative and qualitative research projects with tasks ranging from online and telephone survey management to focus group coordination. She is involved in all phases of the quantitative research process including questionnaire design, programming, managing data collection, cleaning and coding data, performing ...

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Mari Canizales Coache

Manager, Marketing & Client Services

Mari Canizales CoacheMari Canizales Coache has over 15 years of marketing experience with non-profit, higher education and government contracts. Her expertise includes brand management, digital and print marketing, event planning, project and account management and business development. With a strong background in marketing, promotions, public relations, brand strategy, event marketing, and project management, Mari effectively advises clients on how to maximize their thought leadership assets for marketing purposes to increase exposure and brand reputation.

In addition to marketing, Mari has solid experience working on issues ...

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Susan Rose

Content Strategist

Susan RoseSusan Rose has more than 25 years of experience developing messaging and writing compelling communications materials for large corporations, small- to mid-market companies, and non-profits. Her specialty is explaining complex, technical issues to audiences with no subject matter expertise. She is also skilled in understanding what the target audience wants and how to craft content to meet that need. Whether it is message development or creating a white paper, Susan will help her clients get results. Technology clients include BlueCoat, Dell, Microsoft, and SolarWinds.

Susan is currently ...

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Mary Beth Ramsey

Art Director and Designer

Mary Beth RamseyMary Beth Ramsey has 30+ years of graphic design and production experience. Working closely with clients and copywriters, resulting materials have included direct marketing packages, branding identity, corporate collateral, fine art promotions, posters, web sites, banners, invitations, postcards, and more. From concept to final product, Mary Beth’s main objectives is to strengthen the client’s brand while achieving the highest results, by leading the audience in the most effective manner to whatever action is the ultimate goal of the project.

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